Find details for Alpha Dogs privacy policy
I am committed to protecting you privacy. By using this website you are giving me permission to collect information for the purpose of providing my services. I will only use the information that I collect about you lawfully (in accordance with the Data Protection Act 1998).
How do I collect information from you?
I obtain information about you when you use the Alpha Dogs website, for example, when you contact me about my services. Also should you book pet sitting visits, I shall request you to fill in a terms & conditions form, which will require you to give more information. Or finally should you wish to book via phone call / text message / messenger service, I will obtain your information that way.
What type of information is collected from you?
The personal information I collect might include any information that you provide by filling in forms on our site. This includes provided information at the time of registering to use my site, posting material, requesting further services or subscribing to any service offered by Alpha Dogs on the site. We might also request further information and if you should report a problem with the site. We may keep a record of any correspondence if you should contact us. Also your IP address maybe collected.
Information such as:
* Name
* Address
* Contact number
* Email address
How is your information used?
We may use your information to:
* Provide my services
* To invoice and send you receipts for your records
* Seek your views or comments on the services we've provide
* Notify you of changes to our services
* Send you communications which may be of interest to you. These may include information about any business related events we are involved in.
We review our retention periods for personal information on a regular basis
Who has access to your information?
We will not sell or rent your information to any third parties.
We will not share your information with third parties for marketing purposes.
The only time your information will be shared is with your vet for the well being of your dog, or for lawful purposes.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us then you can select your choices by requesting in writing/email. We will not contact you for marketing purposes by, phone, email or text message unless you have given your prior consent. We will not contact you for marketing purposes by post. You can change your marketing preferences at any time by contacting us via our email at : ask@thealphadogs.co.uk
We only keep your data on file for any future bookings, unless you request us to delete it, which you can at any time. In which case we will only keep a record of any relevant book keeping records for up to 6 years as required by HMRC, such as invoices and receipts.
How you can access and update your information
You have the right to ask for a copy of the information we hold about you. Contact us via our email at : ask@thealphadogs.co.uk to request.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely these include; up to date anti virus software, also information provided is kept securely either on a password locked computer, that only we have access to.Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. All paper information, such as signed T&Cs are stored in a locked fireproof cabinet.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to Alpha Dogs website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in February 2023
Data Protection Officer for Alpha Dogs - Chelsie Grieve